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Pack Expo 2017 is quickly approaching. We are finalizing booth designs and throwing a few unique ideas around to try to have a little fun with things this year. That's why I always love the Vegas show. It is a little more laid back than the one in Chicago, and I feel more comfortable letting our "hair down" as it were. It has been growing too, I fully expect them to add days to it at some point. There is an awful lot to experience there in two days. I'm sure that by now you have realized that Flex-Line isn't the kind of company to hound you about coming to see us, and I don't plan on changing that anytime soon. I can tell you that there is a nice little picture at the top of our home page that has a link to free registration for the show. So if you would like to come visit us and see the crazy things that we are doing this year click the link and swing on by. We will be waiting for you September 25-27th!... Read More
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I love the level of customer service we can provide because we have been in business for so long. Nothing makes my day brighter than being able to tell someone that we have the parts on hand to get them out of a bind.   I was on a sales call this morning for a conveyor that was put into service back in 1996. Since its installation it has received minimal maintenance, and is still going strong. Of course, with only spending about $300 in spare parts for the old gal over the last 20 years she is ready for some TLC.   While we do recommend a more frequent service schedule; it is incredible to see how durable the FlexLink product line is in action. How many other conveyor systems do you know of that can run for 20 years without wearing out a drive or idler? It’s crazy. It is even crazier to think that the newer parts are designed to be even more robust than the old ones. Talk about getting your money’s worth.   But that leads to a problem. Where do you turn when you have a conveyor that was engineered in the 90’s needs spare parts? FlexLink doesn’t support the really old designs anymore, and the common school of thought is to shift a customer away from the old parts and into a new system, but that can get to be pretty cost prohibitive. Well, there is another option. You can turn to us.   As much trouble as I have given my parents about needing to get rid of our extensive collection of old style FlexLink part... Read More
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Today I read a blog about ergonomic work stations being built with mk North America’s extrusion. It really got me thinking. I have spent my whole life surrounded by extrusion, so maybe I take it for granted that other’s know just how flexible it can be. For example, many of our desks and shelves at the office are built out of FlexLink’s discontinued XCBM 84, but offices could easily be fitted with any of the mk extrusion products or items from FlexLink’s XC line. While I have worked pretty much exclusively with FlexLink’s aluminum extrusion, I can say that the flexibility and durability of either their or mk’s product cannot be questioned. There are so many options for connectors and brackets! It is pretty fantastic to be able to alter desk heights with the turn of a socket, or to easily adapt shelf heights based on the ergonomic needs of multiple employees. The locking casters that are available with these modular systems can even make movable work stations a breeze. It really gets you thinking, is there anything that can’t be built with aluminum extrusion? Based on this gift to Cathy I think I can confidently say, “No, not really.” So, the next time you are designing a desk for your shop, a custom cart, a shelf, or any sort of protective guarding remember that our slogan – “We don’t just sell conveyors, we provide solutions.” means that we do that too. Even if what you... Read More
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Choosing your System Partner
Building off of last week’s post on 5 questions to ask yourself about your product before you decide to choose your conveyor type, I wanted to sit down and give you my insight into how you choose your conveyor supplier. Now there are several blogs like this out there floating around on the web, and those authors make very good points; but in my opinion they go off topic by exploring how to choose the conveyor system itself, not the supplier. Many suppliers handle multiple types of conveyors so maybe I am off base here, but I don’t think it is as imperative to choose your supplier based on their product as it is to choose a supplier that has experience with their product lines and who you can rely on. We have had times when our vendors, who don’t carry multiple conveyor lines, have called us because their customer needed something to which they did not have access. That is loyalty to their customer right there. That’s what you should be looking for. I am confident that whoever you choose to provide you with a conveyor will be able to find you a gravity, roller, belt, or tabletop conveyor if that is what you truly need.  The question then, isn’t really whether or not they carry the product; it is whether or not you can trust them to get you the best solution, even if it isn’t their premier product.  I’m not talking about a situation where the vendor truly believes that their product is the best on the market, because each ... Read More
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